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BSB42015: Certificate IV in Leadership and Management

BSB42015: Certificate IV in Leadership and Management

$1,595.00

The Certificate IV in Leadership and Management aims to provide learners with the knowledge and skills to work as a team leader or in a frontline management position. Learners may have existing qualifications or technical skills in other areas, yet may require skills or recognition in supervisory functions. Typically, these people themselves report to a manager. Learners will develop skills to provide leadership and guidance to other workers and to take responsibility for the effective functioning and performance of team and its outcomes.

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Overivew

This course will focus on the following areas:

  • Communicating with team members and management, dealing with conflict and negotiating in workplace environment
  • Developing leadership skills and attributes and implementing effective workplace relationships and networks
  • Planning and problem solving in a variety of settings and monitoring a safe work environment.

Fees

The program is completed online for $1,595.00 (annual fee) or through an workshop program for $2,295.00*

* RPL price on application (pending number of units applying for RPL)

*Workshop – subject to availability and minimum numbers.

Who is it for?

This course is for people working on or looking to take up a management position in any industry. Possible jobs may include;

  • Coordinator,
  • Leading Hand,
  • Supervisor,
  • Team Leader

Entry requirements

There is no entry requirements for this course.

How is this course delivered?

You can complete this course online or in a workshop environment. Workshops are limited and based on demand. Contact us on 1300 200 705 if you are interested in completing this course in a workshop.

Duration

We understand that each learner has individual requirements and likes to study at their own pace. We would expect this course to take anywhere from 6 months to 1 year to complete or up to 2 years if completed as part of a traineeship. 

Course requirements

To achieve BSB42015 Certificate IV in Leadership Management, the participant will need to complete 10 units of competency as below:

  • 4 core business units
  • 6 elective units

Core units and electives

Please click on the drop downs below to view a description on each unit within this course.

Industry Core Units

All core units are compulsory

CODE Unit Name Purpose of Competence
BSBLDR401 Communicate effectively as a workplace leader This unit describes the performance outcomes, skills and knowledge required to communicate effectively as a workplace leader, including understanding the context, choosing methods of communication to suit the audience, and following up
BSBMGT402 Implement operational plan At the end of this unit learners should have the skills and knowledge required to implement an operational plan by monitoring and adjusting operational performance, producing short term plans for a department/section, planning and acquiring resources and providing reports on performance as required. 

Specifically, learners should be able to:

  • Implement operational plan
  • Implement resource acquisition
  • Monitor operational performance

This unit applies to frontline managers who are actively engaged in planning activities to achieve the measurable, stated objectives of the team and the organisation.

BSBLDR402 Lead effective workplace relationships On successful completion of this unit, you should be able to use leadership to promote team cohesion. It includes motivating, mentoring, coaching and developing the team and forming the bridge between the management of the organisation and team members
BSBLDR403 Lead team effectiveness At the end of this unit learners should have understand how to plan and supervise the performance of the team and develop team cohesion. 

It applies team leaders, supervisors and new emerging managers who have an important leadership role in the development of efficient and effective work teams.

Elective Units

Elective units have been specifically chosen to meet generic management competencies.

CODE Unit Name Purpose of Competence
BSBCUS401B Coordinate implementation of customer service strategies On completion of this unit you should be able to lead or work effectively in a team whose responsibility is to co-ordinate customer service strategies for an organisation. You should also be able to evaluate and review customer satisfaction, report the findings and make recommendations for improvement. 

Specifically you will be able to:

  • Advise on customer service needs
  • Support implementation of customer service strategies
  • Evaluate and report on customer service
BSBFIA402 Report on financial activity On successful completion of this unit you will be able to report on an organisation’s financial activity, in response to client requests and to meet statutory requirements. 

Specifically you will be able to:

  • Compile financial information and data
  • Prepare statutory requirement reports
  • Provide financial business recommendations

This unit applies to individuals with a broad knowledge of financial activities who contribute financial skills and knowledge to address reporting requirements of clients and legal authorities.  You may have responsibility to provide guidance or to delegate aspects of these tasks to others.

BSBMGT403 Implement continuous improvement At the end of this unit learners should have the skills and knowledge required to implement an organisation’s continuous improvement systems and processes. 

Specifically, learners should be able to:

  • Implement continuous improvement systems and processes.
  • Monitor and review performance
  • Provide opportunities for further improvement

This unit is applicable to frontline managers who have an active role in implementing an organisation’s continuous improvement processes.

BSBPMG522 Undertake project work On completion of this unit you will have the skills and knowledge required to manage a straightforward project or a section of a larger project. This unit addresses the management of projects including the development of a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learnt for application to future projects.
BSBWOR401 Establish effective workplace relationships At the end of this unit learners should have the skills and knowledge required to collect, analyse and communicate information and to use that information to develop and maintain effective working relationships and networks. 

Specifically, learners should be able to:

  • Collect, analyse and communicate information and ideas.
  • Develop trust and confidence
  • Develop and maintain networks and relationships

Manage difficulties into positive outcomes

BSBWOR404 Develop work priorities On completion of this unit of competency learners should have the skills and knowledge required to plan one’s own work schedules, to monitor and to obtain feedback on work performance and professional development. 

Specifically, learners should be able to:

  • Plan and complete own work schedule
  • Monitor own work performance
  • Coordinate professional development

This unit applies to individuals who are required to design their own work schedules and work plans, and to establish priorities for their work. They will typically hold some responsibilities for the work of others and have some autonomy in relation to their own role.

BSBRES401 Analyse and Present Research Information At the end of this unit individuals will be able to apply their broad knowledge of the work environment to analysis and research tasks, through gathering and organising information and researching and analyzing information. Finally participants should be able to use the appropriate format, style and structure to present information.
BSBRSK401 Identify risk and apply risk management processes On completion of this unit individuals should be possess well developed skills in creating solutions to unpredictable problems through analysis and evaluation of information from a variety of sources. 

In this unit, risks applicable within own work responsibilities and area of operation, may include projects being undertaken individually or by a team, or operations within a section of the organisation.

Specifically learners should be able to:

  • Identify risks
  • Analyse and evaluate risks
  • Treat risks
  • Monitor and review effectiveness of risk treatment/s
BSBINN301 Promote Innovation in a team environment This unit will assist participants in becoming an effective and pro active member of an innovative team.

Assessment information

Assessments for this course will be provided on your learner portal. There are a range of assessments which include quizzes, written task and/or case studies.